Tourism / Leisure / Hospitality
California Office of Tourism (CalTour)
and Cal. Travel & Tourism Commission (CTC)
* Study of visitors California Welcome Centers (2004)
* Study of CalTour Travel Show and impacts of CalTour materials on trips taken (1999)
City of Los Angeles - Chief Legislative Office (with ERA Consulting)
* Study of alternative management structures for the L.A. Convention Center (1998)
Laguna Beach Visitors & Conference Bureau
* Study of magazine destination ad concepts (2005)
LA Inc., the Convention & Visitors Bureau
* Secured $400,000 U. S. Dept. of Commerce Market Development Cooperator Program grant; resulted in funding for on-going
L.A. Travel Academy travel agent program and follow-up analysis of impacts (1999-2001)
* Pre-post research study of travel agents attending the 1998 ASTA Congress (in
L.A.) resulting in measure of economic impacts and perceptions of LA for meetings (1998)
Marina del Rey Convention & Visitors Bureau
* Year-long hotel guest survey; guest profile to assist destination target marketing efforts
Pacific Park
* Year-long on-site study to develop a demographic and behavior profile of patrons to this family amusement attraction on the Santa Monica Pier (1997-98)
* Study of projected attendance for funders prior to the opening of Pacific Park (1995)
Santa Monica Convention & Visitors Bureau
* Market research to identify motivations for “best at beach” brand positioning (2006)
* Impact of special events at the beach parking lot (2006)
Wilshire Grand Hotel
* Study of market performance and positioning for the hotel’s four restaurants (2003)
Southern California Magazine Group/Performances Magazine
* Profile of patrons at eight Southern California live-theaters for marketing outreach (2004)
Santa Cruz
County Conference & Tourism Council
* Study of visitor behavior, demographics and marketing conversion/return on investment; resulted in continued city funding and enhanced community support (2001)
Universal Studios Hollywood
* Study of non-local visitors; developed visitor profile for long-term strategic plan (2001)
* Study of visitor perceptions/responses to Hollywood CityPass marketing program, resulting in offerings revisions (2001)
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